We are a call centre. Approx. 100 people work for us, mainly in open-plan offices.
There is always a certain amount of stress when working in the open-plan office. We try to minimise this as much as possible, because employees only work well when they're relaxed. In addition to free water, tea and coffee, we also offer fresh fruit and vegetables. This is one form of recognition that our employees appreciate. We have a quiet room where employees can also rest in for 10 minutes, particularly if they have just dealt with a very stressful caller. A generally pleasant working environment also helps a lot: green plants, a few pictures and beanbags are some of the ways we try to make it a bit more pleasant.